Shopify App Sync Guide

This article covers the Shopify App Sync with Stock&Buy.

Stock&Buy synchronizes with Shopify in real-time giving you the ability to manage your Shopify products, stock levels and sales orders through Stock&Buy. This article outlines all the details on how data is synchronized between Shopify and Stock&Buy. 

How is data synced through

Before we dive into how data is synchronized between Stock&Buy and Shopify. It is important to first describe the difference between a primary store and a secondary store.

In a nutshell, a primary store is the very first store you install in Stock&Buy. All subsequent stores you install later are considered as secondary stores. Stock&Buy will always attempt to mirror all the changes you make on the primary store.

Please contact us if you would like to change this behavior to have more than one primary store or configure all stores as secondary stores.

The table below lists the actions and resulting transactions between Stock&Buy and Shopify

ActionWhat happens?
Create a new product in Stock&BuyThis creates a new product on Shopify.
This behavior is configurable, check out the Shopify App Setup guide for more details.
Update a product in Stock&Buy
This updates the corresponding product in Shopify.
This behavior is configurable, check out the Shopify App Setup guide for more details.
Delete a product in Stock&Buy This deletes the corresponding product in Shopify.
 Create a new product in ShopifyPrimary Store
This creates a new product in Stock&Buy.

Secondary Store
Nothing happens. The product is not created in Stock&Buy.
Delete a product in Shopify Primary Store
This deletes the product from Stock&Buy if linked to one store only. The link between Stock&Buy and Shopify is deleted otherwise (if you have more than one store)

Secondary Store
Nothing happens. The product is not deleted from Stock&Buy.
Update a product in Shopify
Primary Store
This updates the corresponding product product in Stock&Buy.

Secondary Store
Nothing happens. The product is not updated in Stock&Buy.
Create a sale order in Stock&BuyThe order remains within Stock&Buy and is not synced with Shopify.
The inventory level changes resulting from the allocation or shipping of the order are automatically synced with Shopify.
The stock level sync is configurable. Check out the Shopify App Setup guide for more details.
Create a sale order in Shopify This creates an order within Stock&Buy.
The inventory level changes resulting from the order are automatically synced with Shopify.
The stock level sync is configurable. Check out the Shopify App Setup guide for more details.

Create a refund in Stock&Buy
The refund remains within Stock&Buy and is not synced with Shopify. The refunded items will be put back to stock. The inventory level changes resulting from the allocation or shipping of the order are automatically synced with Shopify.

Create a refund in Shopify
This creates a refund within Stock&Buy. Inventory is changed depending on the refund policy used in Shopify.
No Restock refunds: This has no impact on the available stock.
Canceled refunds: The refunded product units are put back into stock.
Returned refunds: The refunded product units are put back into stock.

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